Onelivery

In today’s interconnected world, delivery services are the backbone of commerce, enabling seamless access to goods and services anytime, anywhere. As the demand for fast and reliable delivery grows, so does the need for solutions that balance efficiency with environmental responsibility. Onelivery builds on this foundation by championing sustainable practices, setting a new standard for eco-conscious and efficient delivery solutions.

In the bustling streets of London, where traffic snarls and pollution levels challenge daily life, Onelivery emerged with a transformative mission: to revolutionize last-mile delivery with sustainability at its core. Born during the lockdown period, the company set out to tackle the pressing issue of carbon emissions from traditional delivery methods while empowering local retailers to sell online and deliver efficiently.

Their vision is clear and twofold: to help businesses thrive online with quick deliveries and to create a seamless, eco-friendly delivery system for urban environments.

says Adriano Gonçalves, the founder of Onelivery.

Their groundbreaking logistics platform focuses on sustainability by utilizing electric bikes, mopeds, and vehicles for fast, CO2-free deliveries, addressing the growing demand for environmentally conscious services. Onelivery’s unique promise? Deliver locally with zero carbon emissions.

The seeds for Onelivery were sown during Adriano’s MBA program and his decade-long career in software engineering. He recognized a crucial issue: local retailers, especially small businesses, lacked the tools to sell online effectively. While food and groceries were quickly accessible, critical items like medication often weren’t. The rise of e-commerce presented a massive opportunity, but delivering goods sustainably and efficiently remained a challenge.

Driven by these insights, Adriano and his team devised a solution that combined technology and sustainability. Starting modestly with just four team members, Onelivery has since grown into a 20-person powerhouse, completing over 45,000 critical deliveries and now handling north of 2,000 orders monthly. Remarkably, the company has achieved this growth without spending a single penny on marketing, relying instead on organic word-of-mouth referrals.

noted Adriano, emphasizing the company’s commitment to a greener future.

Adriano Gonçalves, the founder of Onelivery.

Onelivery’s platform is both a marketplace and a logistics solution for local businesses. It allows retailers—particularly those without e-commerce capabilities—to sell online and offer fast deliveries. They also collaborate with businesses already in e-commerce, enabling them to tap into Onelivery’s sustainable delivery network. The solution is more than just an app; it’s a comprehensive service that includes an online marketplace, real-time order tracking, and a commitment to reducing emissions.

Adriano explains:

The company has already made significant strides in specialized markets, particularly the pharmaceutical industry. Onelivery partners with major hospitals like Chelsea and Westminster Hospital and Saint George’s Hospital in London to deliver critical medications quickly and sustainably. Currently operating in 25 London districts and supporting over 60 businesses, including pharmacies, the platform is designed to scale sustainably. It is also preparing to expand into sectors like clothing and beauty.

he continues, highlighting the human impact of their service.

Onelivery’s success stems not only from its innovative technology but also from the relationships it fosters, such as its collaboration with Infobip.

The partnership began at the Web Summit in 2023, where Onelivery sought a solution for real-time communication with customers. Infobip’s SMS messaging services proved to be the perfect fit, allowing them to send timely updates about delivery statuses. The collaboration was instrumental in scaling their service.

Adriano with the Infobip Startup Tribe team at WebSummit 2024

The Infobip Startup Tribe team provided seamless support during the integration process, helping Onelivery connect their platform with Infobip’s SMS services. Adriano emphasized the importance of this partnership, saying:

The system’s integration ensures real-time updates for customers, enhancing transparency and convenience. This, in turn, boosts customer satisfaction.

Infobip’s involvement extended beyond technical support.

Adriano explained. This support was crucial as Onelivery expanded its operations, focusing on infrastructure enhancement and software development.

The future for Onelivery is as ambitious as its beginnings. The company is now focusing on expansion, both in the UK and internationally. After consolidating its presence in London, Onelivery plans to grow its services nationwide before branching out to other countries.

Their next milestones involve securing additional funding to enhance infrastructure, grow the team, and improve software capabilities. The ultimate vision? Achieve 100 million CO2-free deliveries, transforming the way people shop and businesses operate.

With a strong foundation built on innovation and sustainability and a motto of “Clean growth and sustainability,” Onelivery is set to continue its journey of growth and transformation, empowering local businesses and reducing the carbon footprint of e-commerce. And they’re just getting started.